Learning & Development


Learning & Development
At United e-Services, our focus is not just on building a successful team, but on building successful careers as well. United e-Services has maintained an outstanding retention rate since its inception.

We believe in providing our people with excellent growth opportunities, both personal and professional. Moreover, we pride ourselves on maintaining an open door policy, where employees are strongly encouraged to discuss any issues they have in a transparent, mutually beneficial manner. Ensuring a world-class work environment with a perfect blend of growth, learning, companionship & fun, United e-Services offers a lucrative package of benefits, coupled with highly rewarding performance-based incentives.

Learning Culture at United

Traditional approaches to training in BPO companies involved addressing immediate job requirements through in-house training programmes. Traditional talent strategies focused on soft skill development.

We have, on the other hand, have adopted a method of continuous and collective learning and have designed talent strategies that can identify the right candidates and continue to motivate them. We have created a learning framework that encompasses training and learning interventions across the employee lifecycle. These are aligned to strategic objectives and the financial performance of the organization.




Comprehensive Learning Framework


Clearly define talent across the various job levels in terms of skills,
technical and business competencies and behavior.
Identify critical talent roles and define specialized training interventions.
Work towards creating a learning organization that promotes collective learning that is planned, systematic and aligned to strategic goals.
Enforce consistency in learning practices across the employee community while allowing for regional and cultural differences.

Join us today for an exceptional working experience and make a positive change.